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238000003064 k means clustering Methods 0.000 description 1.

238000005516 engineering process Methods 0.000 description 1.

230000005540 biological transmission Effects 0.000 description 1.

238000006011 modification reaction Methods 0.000 description 2.

238000005859 coupling reaction Methods 0.000 description 2.

239000008186 active pharmaceutical agent Substances 0.000 description 5.

238000003058 natural language processing Methods 0.000 description 23.

230000006403 short-term memory Effects 0.000 claims description 7.

230000000875 corresponding Effects 0.000 claims description 45.

230000004044 response Effects 0.000 claims abstract description 242.

Assignors: HENRY, SHAWN, SAPOZNIK, GUSTAVO Publication of US20180012231A1 publication Critical patent/US20180012231A1/en Application granted granted Critical Publication of US10453074B2 publication Critical patent/US10453074B2/en Status Active legal-status Critical Current Adjusted expiration legal-status Critical Links ASSIGNMENT OF ASSIGNORS INTEREST (SEE DOCUMENT FOR DETAILS). Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.) Filing date Publication date Priority to US201662359841P priority Critical Application filed by ASAPP Inc filed Critical ASAPP Inc Priority to US15/254,086 priority patent/US10453074B2/en Assigned to ASAPP, INC.

Original Assignee ASAPP Inc Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)

( en Inventor Gustavo Sapoznik Shawn Henry Current Assignee (The listed assignees may be inaccurate.

Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.) Active, expires Application number US15/254,086 Other versions US20180012231A1

STOP SKYPE FOR MAC 2018FROM AUTOMATICALLY UPDATING PDF

Google Patents Automatically suggesting resources for responding to a requestДownload PDF Info Publication number US10453074B2 US10453074B2 US15/254,086 US201615254086A US10453074B2 US 10453074 B2 US10453074 B2 US 10453074B2 US 201615254086 A US201615254086 A US 201615254086A US 10453074 B2 US10453074 B2 US 10453074B2 Authority US United States Prior art keywords resource customer user feature vector text Prior art date Legal status (The legal status is an assumption and is not a legal conclusion. Google Patents US10453074B2 - Automatically suggesting resources for responding to a request US10453074B2 - Automatically suggesting resources for responding to a request

Stop skype for mac 2018from automatically updating